Shipping policy
LunaPick Shipping Policy
We’re so excited to send a little sparkle your way.
Please review our shipping details below before placing your order.
Free Shipping
We offer free worldwide shipping on all orders over $69 USD.
For orders under $69, shipping costs are calculated at checkout based on your location.
Processing Time
Each order is carefully packed with love and care. Please allow 2–3 business days for order processing before shipment. Once your package ships, you’ll receive a confirmation email with a tracking link.
Shipping Time
We ship worldwide.
Estimated delivery time: 5–12 business days, depending on your location.
Remote or rural areas may take slightly longer.
Delivery times are estimates and may be affected by customs processing, extreme weather, or other unforeseen delays.
We appreciate your patience and understanding 💌
Customs & Import Duties
- For U.S. orders, LunaPick covers all import duties and customs fees — you will not be charged any additional costs.
- For international orders, customs duties or VAT may apply depending on your country’s regulations.
These charges (if any) are the responsibility of the customer. We always try to minimize declared value where possible to help you save on fees.
Tracking Your Order
After your order ships, you’ll receive a tracking link via email.
You can check delivery updates anytime. If you haven’t received tracking information within 5 business days, please reach out to us at support@lunapick.com.
Lost or Delayed Packages
If your package is delayed or lost in transit, contact us and we’ll work with our shipping partners to help locate it.
Please note that LunaPick is not responsible for delays caused by incorrect addresses, customs clearance, or natural events beyond our control.
Our Promise
Every LunaPick order is wrapped with care and positive energy.
We’ll always do our best to make sure your little box of surprises arrives safely and beautifully.